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A cautionary tale in three parts.
Being friendly with my local neighbourhood general store, I was in the habit of sending brief notes to Joe, the owner of the store. See Figure 1.
Joe, Please send over the following: half a dozen cans of 7 Up, 2 copies of 19 magazine, Harpers & Queen, and the latest Harry Potter. Thanks, Mick |
He would often come himself, but occasionally sent one of his staff. Joe understood what I wanted because I was a regular customer and he knew what was in his store. Of course I didn't want two copies of "19 magazine" and two copies of "Harpers" and two copies of "Queen"! He also knew which Harry Potter book was "the latest".
As the store grew larger, our relationship became more formal. It was necessary to send an order to the store manager, who was still Joe. See Figure 2.
| To: |
Joe Smith Corner Supermarket Any Street London |
| Quantity | Item |
|---|---|
| 6 | Can of 7 Up drink |
| 2 | 19 magazine |
| 1 | Harpers & Queen magazine |
| 1 | Harry Potter and the Goblet of Fire |
| From: |
Mick Farmer School of Computer Science Birkbeck, University of London Malet Street London |
Getting better. The in-store operative could collect the items for delivery from the shelves, but did I want the Harry Potter audio tape or the hardback book? It also looks as if delivery is to the University of London in Malet Street. Joe was out of the loop.
Eventually our organisations started communicating automatically over the Internet. See Figure 3.
<?xml version="1.0"?>
<!-- Created by VendOMat on 19/03/2001 -->
<!DOCTYPE order SYSTEM "note.dtd">
<order ref="123">
<to id="joe"/>
<from id="mick"/>
<item quantity="6">
<drink size="250ml" type="can">
7 Up
</drink>
</item>
<item quantity="2">
<magazine title="19"/>
</item>
<item quantity="1">
<magazine issn="0141-1144"/>
</item>
<item quantity="1">
<book isbn="074754624X"/>
</item>
</order>
|
Nirvana! My order is dispatched automatically, choosing
between my weekly and monthly choices depending on the date.
Invoices and payments are handled automatically by our
computer systems because they understand one
another. Databases are queried for details of
suppliers, consumers, and goods. While idle, Joe's system
orders more goods and processes more invoices, my system
runs dnetc!